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Frequently Asked Questions


How does the NanoSeptic Surface work?

One of the components of the surface is a mineral nano-crystal which acts as a catalyst, charged by visible light. These nano-crystals create a continuous, powerful oxidation reaction. This oxidation reaction breaks down organic material into base components such as CO2. The surface also forms free radicals which act as an additional cleaning agent.

Last Updated: 10/05/2020 11:59 AM

What do you mean by "creates cleaner surfaces"?

The NanoSeptic surface continuously oxidizes organic contaminants at the microscopic level. Large scale contaminants must still be removed to allow the surface to do its job. This process creates cleaner surfaces. This is similar to disinfectants, which require surfaces to be cleaned before the disinfectant can be effective.

Last Updated: 10/05/2020 12:10 PM

How should I clean NanoSeptic surfaces?

NanoSeptic surfaces are not affected by traditional non-abrasive cleaners. We recommend wiping the surface with a microfiber cloth and water to remove large-scale contaminants. Do not use abrasive cleaners or cleaning utensils which might compromise the NanoSeptic surface.

Last Updated: 10/05/2020 12:11 PM

How long do NanoSeptic products last?

We recommend replacing facility touch point skins every 90 days (quarterly). In some high traffic applications they may need to be replaced more often. Mats, mousepads and tissue box covers should be replaced annually. Nothing gets used up or expires, so the products' shelf life is virtually unlimited. Product life is dependent on actual physical wear.

Last Updated: 10/05/2020 12:12 PM

How do I know when to replace NanoSeptic surfaces?

The easiest rule to follow is to replace the skins quarterly and the other products annually. However, the print serves as a wear indicator, so if the text or graphics become worn or faded, it's time to replace. Also, if the skins start to peel off, we recommend replacement to keep the touch point looking good.

Last Updated: 10/05/2020 12:13 PM