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Sales Terms and Conditions


All Prices Are Subject to Manufacturer Price Increases.

Minimum Online Order: $75.00 USD.

Out Of Stock Items: Items not available for immediate shipment will be shipped as they become available. Items not available at the end of 90 days will be cancelled. The number of back-ordered days may be extended beyond 90 days with customer approval.

Return Policy: Returns must be made promptly and accompanied by a return authorization number. Please contact a customer service representative to obtain a return authorization number. All returns must be made within 30 days of date of Invoice and accompanied by return authorization number. Return freight charges must be prepaid. COD. returns cannot be accepted. Return merchandise in original packaging and in resalable condition. Please note that items returned due to customer error may be subject to a restocking charge of 25%. Non-catalog Items are not returnable.

Catalog Listings: Not all products listed In this catalog are maintained In stock, and all product specifications for each product are current as of the date of publication. Product listings, specifications and prices for each product are subject to change without notice.

Product Liability: Practical Tools' sole obligation for products that prove to be defective within 10 days of purchase will be replaced or refunded. Practical Tools gives no warranty either expressed or implied and specifically disclaims all other warranties, including warranties for merchantability and fitness. In no event shall Practical Tools' liability exceed the buyer's purchase price nor shall Practical Tools be liable for any indirect or consequential damages.

Shipment Damage: Merchandise is carefully packaged in compliance with carrier requirements. The customer must make claims for loss or damage in transit with the carrier. All shipments should be unpacked and inspected immediately upon receipt. If damage does not become apparent until shipment is unpacked, make a request for inspection by the carrier's agent. Failure to do so will result In the carrier refusing to honor the claim.

Non-catalog Items: Merchandise not listed in our catalog, if available from our suppliers may be subject to minimum order quantities and/or special handling charges. Shipment is made as quickly as deliveries are received from our suppliers. Special order products are sold on a non-returnable basis.

Quotations: All items are subject to prior sale. A quote is valid for 30 days.

Dishonored Check Policy: If a check you give us as payment is dishonored for any reason by the bank or any other institution on which it Is drawn, you agree to pay us $30.00 as a service charge. In addition, you agree to pay any other reasonable charges imposed by any check verification company or collection agency that we may use for collection.

Prices/Quantities: Prices are subject to change without notice and quantities may be limited.

Terms: We accept Visa, MasterCard and American Express. Minimum order is $75.00.

Open Account: We bill on a net 30 basis to customers with approved credit

Large Quantity Quotations: Practical Tools will be happy to quote quantities in excess of the amounts shown in the catalog.

Freight Charges: On open accounts actual freight charges are added to the invoice. C.O.D. accounts will have the freight charges pre-billed to the C.O.D. total.

Special Requirements: Please include specific instructions if you require special packing, marking, shipping, routing or insurance. Hazardous Materials can only be shipped within the 48 contiguous United States. Hazardous material cannot be shipped via air freight and are subject to a $22.50 special handling charge.

E-mail: avilligan@gopracticaltools.com

F.O.B. is los Alamitos, CA USA

Our sales staff is ready to serve you from 7:30 AM. to 5 P.M. Pacific Standard Time. Monday through Friday.

Our fax lines are open 24 hours every day.

Fax and E-mail orders received after normal business hours are processed the next business day.

Please include your telephone and fax numbers so we can confirm your order.